CertificationSupport Network Services
Certification of business consultants
Develop your skills and gain recognition for your expertise as a professional in entrepreneurial coaching.
Your Certification
3 modules required · 6 available
2/3
Customer Journey
Completed
✓
Customer Loyalty
Completed
✓
Client Empowerment
To be completed
In progress
Fill in the 3e module
6 modules
two hours each
5,000+ certified individuals
GrowthWheel community
A design by MAIN and GrowthWheel
This business advisor certification was developed by MAIN and is being rolled out at Québec and throughout the French-speaking world through a partnership with GrowthWheel, an international organization specializing in the professionalization of entrepreneurial support.
Certification helps to structure, consolidate, and formally recognize the skills acquired in the field by business consultants. It covers both interpersonal and technical skills, which are essential for providing rigorous and ethical consulting services.
Certification of Business Consultants In a nutshell
Who is this certification intended for?
The certification is intended for anyone who supports businesses, regardless of their industry, experience, or region. Whether you’re just starting your career or are a seasoned professional, the certification provides guidance, reminders, and tools, as well as valuable connections with colleagues across the country. Certified individuals will join a community of more than 5,000 GrowthWheel-certified professionals.
What is the subject matter?
The certification consists of six independent modules, each lasting two hours, offered in a workshop format, online, or in person. To earn the certification, you must complete three modules; thereafter, you must complete one module per year to keep the certification active.
Overview of the Six Modules available
1Customer JourneyThe task at hand: managing the customer journey from the initial interaction to the final impact
In this workshop, you’ll discuss with other advisors how to create high-impact customer journeys.
In this workshop, counselors will learn:
- How to Support Clients to Ensure Their Success
- How to Evaluate and Prioritize Customers
- How to Define the Scope of the Intervention
- How to Ensure Compliance with Contracts and Agreements
- How to track and communicate impact to all stakeholders
2Customer LoyaltyCustomers who keep coming back for more: Become the go-to solution for your customers' needs
In this workshop, you will discuss with other counselors how to overcome the mental and emotional barriers that prevent clients from engaging in the counseling process.
In this workshop, counselors will learn:
- How to Identify Their Customers' True Needs
- How to engage their customers by staying relevant and offering innovative ideas and practical solutions
- How to Earn the Trust of Their Customers Through a Strong Vision and Identity
- How to Drive Transformation Through Rules, Standards, and Habits
3Client EmpowermentAdvice That Pays Off: Empowering Clients and Giving Them the Tools to Take Action
In this workshop, you’ll discuss with other counselors how to be a good guide for your clients without imposing your own perspective.
In this workshop, counselors will learn:
- How to Make Decision-Making Easier for Their Customers
- How to Ask Questions That Empower Clients
- How to Present Options to Customers Using Diagrams and Infographics
- How to help their clients take greater ownership of their decisions
- How to Ensure the Transition from Decision to Action
4Customer PerspectiveA Contagious Mindset: Embodying and Sharing a Customer-Centric Culture
In this workshop, you will discuss with other counselors how you can influence your clients by adopting certain attitudes and behaviors.
In this workshop, counselors will learn:
- How to Cultivate an Open Mind and a Positive Outlook
- How to Keep Things Simple
- How to Develop a Proactive Attitude
- How to Build Resilience in Their Clients
- How to Convey a Mindset in a Practical Way
5Customer RelationsEarning Respect and Appreciation: Building Trust with Your Clients
In this workshop, you will discuss with other counselors how to improve your interpersonal skills with your clients.
In this workshop, counselors will learn:
- How to Practice Active Listening, Show Interest, and Ask the Right Questions
- How to Come Across as Authentic Using Personal Anecdotes
- How to Let Customers Take the Lead and Understand Each Other
- How to Align Your Verbal and Nonverbal Communications
- How to Give Feedback and Take Opinions into Account
6Customer EthicsEthics, Values, and Inclusion: Integrating Principles and Standards into Daily Practice
In this workshop, you will discuss ethics and inclusion with other counselors and explore how to put these principles into practice when interacting with clients.
In this workshop, counselors will learn:
- How to Communicate Ethical Principles
- How to Demonstrate Their Commitment to Inclusion and Diversity
- How to Deal with Common Ethical Dilemmas
- How to Establish and Adhere to Professional Standards
Products and services
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Certification
Advisor Certification
From
750 $
3 modules required to earn certification
Available soon
- Two-hour interactive workshop
- Content based on GrowthWheel
- Recognized certification after completing three modules
- A community of 5,000 certified professionals